Chatbots have proven to be efficient when it comes to addressing any business related job roles. But their capabilities are so much. Incorporating bots in business activities is just the beginning. They have great potential to be the future of therapy and create awareness about mental health.
Numerous therapy chatbots have already been launched. But there’s still a long way to go to achieve the fullest potential.
Here are a couple of reasons why Chatbots are a great way to address mental health problems –
Although, there are numerous psychologists and doctors who are available to help people with their mental needs, they’re not available 24×7. Most of the time, you can meet them only after you schedule an appointment. There is a huge mismatch when it comes to availability. Bots are readily available. They might be able to help the person out during their vulnerable times or alert the necessary authorities if its a serious situation.
People are often not comfortable with discussing their personal problems or issues with another person, even if its a qualified medical and health professional. And the truth is, it takes the professionals a certain amount of time to break down the patient’s walls and to gain their trust. But with chatbots, users feel secure about the anonymity. They do not think that they’re being judged about their problems. They do not feel any apprehensions while talking to a bot.
Visiting a mental health professional can be a very expensive process. And not everyone can afford to spend such money. Bots can be helpful because they are extremely economical. The cost to develop and optimize a bot is still minimal compared to the amount needed to visit a doctor regularly. And this is one of the reasons why people prefer talking to a chatbot.
Although, bots show great potential in the field of therapy and mental health, they are not the end game. However, they can act as first-line-tools and guide people into getting the proper help they need.
Do you have any other thoughts about chatbots in therapy? Let us know what you think!